![]() You can try fixing this by fully closing and then reopening the EA app. This error code happens when there’s a problem with the background service that runs the EA app. ![]() Check your internet connection.įor connectivity issues, try our basic connection troubleshooting. You may have tried to reset your password too many times, too fast. If that doesn’t work, wait 90 minutes and try again. Good news: all you need to do is reset your password on EA.com. If you can’t access your email account, get in touch with your provider to see if you can recover it.Ĭlick the plus sign (+) next to the errors below to see the troubleshooting steps for each error message. If you’re having trouble installing the app authenticator, setting up Login Verification, or aren’t getting your codes, follow the steps in our EA Login Verification article. If you can’t remember which email is on your account, see if we can help you find your EA Account email address in a different way. We've got steps to help you find your email and password, and our advisors can help with anything this article doesn't answer.
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